Shipping & Delivery Policy

When you click to make a purchase with us legal obligations arise and your right to refund of monies charged to your credit card or paid in any other way agreed by us, are limited by our terms & conditions. You must not make any purchase through this site unless you understand and agree all our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries please contact us before making any purchase for any service through this website.

Occasionally packages are returned to us undeliverable. Should this event take place we will advise you to collect your products from our offices.

Order processing

Order processing will not begin until we receive a confirmed order and full payment.

Moneyback/Refunds/Returns Policy

In the unlikely event that any product is delivered damaged, we will gladly replace it at our cost or refund you in full. If the product is a fresh food product, we must be notified within 24 hours and in all other instances, within 10 days. To qualify for a full refund, the damaged product must be in its original packaging, and we do reserve the right (where packaging is damaged by the customer or out-of-town courier charges apply) to apply a 10% handling fee.

International customers should make use of a courier that offers:

1. Shipment tracking.

2. Insure your package for safe return and declare the full value of the shipment failing which loss or damage will be for your account.

Payment Options and Pricing

Itstasty endeavours to offer you competitive prices on current products; your total order price will include the price of the purchase plus any applicable sales tax and shipping charges (on the day of shipping). We pride ourselves on the quality of our products and the convenience provided to our customers.

Itstasty reserves the right to change pricing at any time without prior notice due to the nature of our products. All quotations are only valid for 7 (SEVEN) days.

Should Itstasty reduce its price on any shipped products within 10 working days of shipment, you may contact us and request a refund of the difference between the price you were charged and the reduced selling price. To receive the refund you must contact us within 14 days of shipment.

Credit Card

We accept MasterCard and Visa credit cards. If you do not have a credit card please utilise one of the other payment options, or simply log off and return to the site at a later time to complete your order. All of your order details will be saved online in the "Your Account" section available for use whenever you're ready! Sorry for the inconvenience.